How Do Insurance Agents Use Claims Inventory Systems?

2/18/2022 (Permalink)

The SERVPRO Claims Information Center makes it easier to ensure that accurate information is available about types of damage

SERVPRO Claims Information Center

A claims inventory system can help insurance agents keep track of claims in progress, estimates and data. There are several ways in which the SERVPRO Claims Information Center makes it easier to settle an insurance claim.

Accessing Individual and Aggregate Data

Whenever restoration professionals issue a new estimate, this information is uploaded to a corporate database and becomes available to insurance representatives. Resources such as the Claims Information Center make it easy to review individual files. Agents and adjusters can also access several types of data for the purpose of comparison:

• Causes of loss
• Job file costs
• Response times
• Types of claims
  
  

All of this data is available for counties, states, regions and nationwide. An insurance agent can also easily compare the performance of a company to other mitigation and restoration services in a region or across the country.

Managing Claim Information

As an insurance claim progresses, an online resource makes it easier to add to, complete or review data. This can help insurers and restoration professionals ensure that all of the necessary information is available to other parties. This may reduce the possibility of miscommunication, which can unnecessarily prolong the claim process.

Reducing Processing Times

An online resource that is easy to access can speed up the process of preparing, processing and settling claims. The availability of individual and collected data in one place can allow for less back-and-forth communication between agents, adjusters, insured parties and mitigation and restoration services.

All of these factors can make an electronic claims inventory system a useful feature for insurance agents and adjusters. Whether or not representatives have worked with similar systems in the past, the SERVPRO Claims Information Center makes it easier to ensure that accurate information is available about types of damage, restoration services and estimates related to an insurance claim for damage at a residence in South End, MA.